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Payment Information
- Do you accept payment other than credit card?
You can pay for Walgreens.com orders with a debit card, Visa, MasterCard, Discover Network or American Express. You can also pay with PayPal, PayPal Credit, and Walgreens Gift Cards. Walgreens stores accept cash, check, gift card, debit card, Visa, MasterCard, Discover Network, American Express, CareCredit or Apple Pay.
- What are your accepted payment options?
If: Then: You choose prescription pickup at your neighborhood Walgreens
Pay at the store.
You ordered store products (shipping only)
Pay online.
You are shipping both your store order and your prescription order.
Pay online.
You are shipping your store order and picking up your prescriptions at your neighborhood Walgreens.
Pay for your store order on the web site and pay for your prescriptions at the store.
Orders shipped to you.
Pay with American Express, Visa, MasterCard and Discover Cards as well as PayPal and PayPal Credit. We are currently unable to accept gift cards for payment of online orders.
- Does Walgreens accept food stamps?
Food stamps are accepted at select Walgreens stores. Please contact your store for program details.
- Does Walgreens have contactless payment options?
Yes, select contactless payments are accepted at Walgreens stores, including tap-to-pay credit cards, Apple Pay, and Google Pay.
It's easy, just wave your contactless card or mobile device over the payment terminal and follow prompts on the reader screen.
Gift Cards
- What types of Walgreens cards are available?
Follow Walgreens Gift Cards for Gift Card information. Walgreens Gift Cards can be redeemed in-store and online. You may have also received a Walgreens Card for store credit for returned items. These can be redeemed in-store only.
- How can I check the balance on my Walgreens Gift Card or Walgreens Card?
Please call the number on the back of the card and request your account balance.
- Can I buy Walgreens Gift Cards online?
Yes, you can purchase Walgreens Gift Cards online in select denominations. Walgreens Gift Cards in other amounts can be purchased at your local Walgreens store. Follow Walgreens Cards for more information.
- Can I redeem a Gift Card online?
Yes, you can use Walgreens Gift Cards for online purchases.
- Do Gift Cards expire or have dormancy fees?
As of September 1, 2005, Walgreens does not apply dormancy fees or expirations to Walgreens Gift Cards or Walgreens Cards. If your card was purchased or loaded prior to September 1, 2005, it is possible that a non-use service fee of $2 per month was applied to the initial remaining balance on the card.
- What are your policies and restrictions regarding gift cards?
Please see the back of your gift card for specific program details.
NOTE: In-store refund cards cannot be used as gift cards. Please see the back of your card for restrictions.
Apple Pay
- What is Apple Pay?
Apple Pay is a convenient and secure way to pay for your in-store purchases with your iPhone 6 or iPhone 6 Plus.
Once you connect a credit or debit card from a participating bank to your Apple Pay account, you'll be able to pay for your purchase at any Walgreens location by simply holding your phone near the reader at checkout and placing your finger over the TouchID sensor on your phone to authorize the payment.
For more information about how Apple Pay works, click here.
- Can I use Apple Pay for orders on Walgreens.com?
Yes, we now accept Apple Pay on the web, in the app, and in our stores. Unfortunately, we do not accept Apple Pay for Photo purchases paid for online.
Visa Checkout
- What is Visa Checkout?
Visa Checkout is a digital wallet that simplifies the on-line shopping process by storing your credit or debit card information and billing address. Visit Visa Checkout for more information.
- What type of payment method can I use with Visa Checkout?
You can add any American Express, Discover, MasterCard, or Visa branded debit or credit card.
- Can I use Visa Checkout for in-store purchases?
No. Visa Checkout can only be used for on-line purchases.
- Can I use Visa Checkout to make Walgreens.com purchases from my mobile device?
Yes. You can use Visa Checkout to make Walgreens.com purchases from any web enabled mobile device.
Masterpass
- What is Masterpass?
Masterpass is a digital wallet that allows you to check out faster no matter how you shop. Simply store your payment and shipping information in one secure location for a simple, fast, and secure checkout experience.
- What type of payment method can I use with Masterpass?
Load your Masterpass digital wallet with any participating credit or debit card from any issuer and any network, not just your Mastercard cards.
- Can I use Masterpass for in-store purchases?
Yes, you can use Masterpass for in-store purchases.
- Can I use Masterpass to make Walgreens.com purchases from my mobile device?
Yes, you can use Masterpass to make Walgreens.com purchases from any web-enabled mobile device.
PayPal
- What is PayPal?
PayPal is a secure way to send and receive money online with or without entering a credit card number. You can find complete information at PayPal.com
- If I already have a PayPal account, do I have to sign up again to use it at Walgreens.com?
No, there's no need to register again. When you check out, choose Pay with your PayPal account on the Payment page. You'll be taken to the PayPal login page. Log in as usual, and then you'll be returned to Walgreens.com to finish checking out. For online photo orders, PayPal can only be used with the mail delivery option. Select the shipping option (instead of in-store pickup) and click on the PayPal button at checkout.
- Can I use PayPal for all orders on Walgreens.com?
Sorry, no. We accept PayPal payments only for product and W Photo orders. For W Photo purchases, PayPal can only be used for orders that you choose to have mailed to you. It cannot be used toward photo orders that you schedule for in-store pickup.
- Can I use PayPal at my local Walgreens store?
Sorry, no. PayPal is only available for online purchases.
- If I have paid for a Walgreens purchase online with PayPal and need to return the product, can I get a refund at my local Walgreens?
It depends. For online store orders, you may choose to have your refund applied to the credit card associated with your PayPal account, in cash, or on a Walgreens Gift Card. If you do not have a receipt, your credit will be applied to a WCard. See Returns for more information. For online photo refunds, please call Customer Service toll-free, at 1-866-264-2910, 24 hours a day, 7 days a week.
PayPal Credit (Formerly Bill Me Later)
- What is PayPal Credit?
PayPal Credit, previously known as Bill Me Later, is a line of credit offered through PayPal. Please visit the Frequently Asked Questions at www.PayPalCredit.com for more information.
- How is PayPal Credit different from Bill Me Later?
PayPal Credit is simply the new name for Bill Me Later. For more information, visit PayPal Credit FAQs.
- Can I use PayPal Credit for all orders on Walgreens.com?
No, PayPal Credit can only be used for product and contact lens orders. Contact lens purchases cannot be combined with other items and must be a separate order.
- Can I use PayPal Credit at my local Walgreens store?
Sorry, no. PayPal Credit is only available for online purchases.
- Can I return a PayPal Credit purchase at my local Walgreens?
Yes. If you have your receipt, you can return your product at any Walgreens store for a cash refund. If you do not have your receipt, an in-store credit will be issued to you on a Walgreens Gift Card.
CareCredit
- What can I purchase with my CareCredit card at Walgreens?
All items at Walgreens stores except for lottery tickets, gift cards/reloads, alcohol, and tobacco can be purchased.
- Can I pay for Walgreens items online, through the mobile app, or by phone with my CareCredit card?
Only in-store purchases can be made with CareCredit at this time.
- Is CareCredit accepted at all Walgreens and Duane Reade locations?
Yes, you can use your CareCredit card at all Walgreens and Duane Reade locations across the United States. To pay, simply swipe or insert your card as you would any other credit card.
- Is Promotional Financing available on purchases from Walgreens?
No. Walgreens purchases currently do not qualify for Promotional Financing on your CareCredit card.
myWalgreens Credit Cards
- Where can I use my card?
The myWalgreens™ Credit Card can be used to make purchases at Walgreens and Duane Reade stores owned by Walgreen Co. or online at www.walgreens.com. Additionally, the myWalgreens™ Mastercard® can be used anywhere Mastercard is accepted.
- How do I apply for a myWalgreens credit card?
You can apply for a myWalgreens credit card in person at any Walgreens or Duane Reade stores owned by Walgreen Co. Or you can apply online at walgreens.com/creditcard.
- Is there a minimum age to apply for the card?
Applicants need to be at least 18 years of age to apply and must have a physical address in the United States or U.S. territories.
- Can I choose whether I get a myWalgreens Credit Card or myWalgreens Mastercard?
If your application is approved, you will be assigned a myWalgreens Credit Card or myWalgreens Mastercard based on credit requirements set by Synchrony Bank.
- How do I know which credit card I am approved for?
Whether you apply in-store or online, you will get a response right away that indicates which card you are approved for. If instant approval is not granted, you will receive a letter from Synchrony within 30 days regarding your application.
- When will I receive the card?
Customers who are approved will be sent their new card via U.S. Mail within 7-10 days from the date they are approved.
- Can I add authorized users to my credit card account?
Yes. The account owner/primary cardholder can add authorized users to the credit card account. The primary cardholder will be liable for all purchases made on the credit card account, including those made by authorized users. All earned Walgreens Cash rewards will accumulate together in your shared account, and the rewards can only be redeemed by the account owner. Log on to walgreens.syf.com to get started.
- Why can’t I apply for the myWalgreens credit card?
To apply for the myWalgreens credit card, you will need to be a myWalgreens member. It’s free to join. Only one customer per myWalgreens membership can apply for the myWalgreens credit card.
- How long does it take for the $25 to post to my myWalgreens account?
Once you make your first purchase with your myWalgreens credit card (within 45 days of opening the account), it can take up to 10 days for the $25 to post.
OTC Benefit Cards
- What is an OTC benefit card?
An OTC benefit card is funded by select health plans and primarily awarded to plan members participating in an associated Medicare Advantage (Part D) program.
A physical OTC benefit card is provided annually to eligible members, along with a predetermined amount put onto the card that is only to be used for eligible OTC items.
Depending on the health plan, funds are loaded or reloaded to the card on a monthly, quarterly, or annual basis. OTC funds not used during the allotment period are lost and do not roll over to the next period, unless the health plan specifically allows for a roll-over period.
This program enables Walgreens customers to purchase OTC card eligible items using their OTC benefit card. OTC card eligible items often include health and wellness products, such as cough and cold remedies, vitamins, medical equipment and more.
If an item is eligible, the cost of the item is subtracted from an OTC card's available balance at checkout.
- How do I use my OTC benefit card at Walgreens?
Your OTC benefit card can be used online and in-store. You may use it online during checkout and save it as a payment method to your Walgreens.com account.
- How do I check my OTC balance to make sure I can complete my purchase?
You may check the balance on your OTC benefit card by calling the number on the back of your card or signing into your OTC plan provider's online member portal.
- How do I know if I can use my OTC benefit card on a specific item?
In stores, common eligible items will have an OTC indicator marked on the price tag.
Online, common eligible items can be located by selecting your insurer or other on the OTC landing page or using the filters under OTC Benefit Plan on the product listing page.
To confirm item eligibility, you can visit your OTC plan provider's online member portal or call your OTC plan provider at the number listed on the back of your card.
- Can I use my OTC benefit card with other discounts or coupons?
Yes. OTC benefit cards can be used when redeeming other valid discounts, coupons, or promotions, including myWalgreens Cash rewards for myWalgreens members.
- Can I use my OTC benefit card to cover shipping or delivery fees?
Shipping and delivery fees may be covered, depending on your OTC benefit plan.
To confirm item eligibility, you can visit your OTC plan provider's online member portal or call your OTC plan provider at the number listed on the back of your card.
- Can I return an item purchased with my OTC benefit card?
Any items purchased through an OTC benefit plan are subject to Walgreens Return Policy
If an item is eligible for a return, we will attempt to return the OTC funds used for the initial purchase to your OTC card balance. If the funds cannot be returned to your OTC benefit card (due to your plan's balance limit, timing, or other restrictions), we will issue your refund in the form of a Walgreens gift card.
