PennyMac Loan Servicing (2024)

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Comment by Rose Beaverson on March 1, 2019 at 5:57am

We are currently negotiating a short sale with Penny and getting the run around. Can anyone provide a current escalation contact?

Comment by Dean E Eshelman, CPA, CDPE, IRES on January 28, 2019 at 1:45pm

@Nicole Espinisa. Penny is wirst than B of A used to be. If the homeowner contacted Oenny about Sort Sale before you listed they say there rules allow them to cut commission. They simole told home owner that they were cancelling short sale if the commussion was not reduced. Everything was a fight.

Comment by Nicole Espinosa on January 22, 2019 at 9:15am

It seems like it is getting more and more challenging to get lenders to reconsider value. Is anyone doing anything different or I guess I should be asking what are you doing thats working for re consideration of value?

Comment by Neil L. on August 3, 2017 at 10:38am

Does anyone have an escalation name, email, or phone number for pennymac? Other than propertyresolutions@pnmac.com?

Comment by Dean E Eshelman, CPA, CDPE, IRES on September 15, 2016 at 4:08pm

Short Sale, HAFA, Conventional Loan. Short Sale Terms and Conditions. a) Closing costs paid by your or on behalf of the seller, including commission may not exceed 5.5%. c) Real Estate Commissions. 5% of the sales price. Listing and Selling agent from same brokerage commission 4%. Your agent may not charge either directly or indirectly any outsourcing fee, short sale negotiation fee or similar fee and is not approved. Thought HAMP / CFPB did away with this non sense. -- escalation - propertyresolutions@pnmac.com Fortunately, have not signed listing agreements yet. Anyone provide any guidance on getting the changed in the HAFA approval letter?

Comment by Nicole Espinosa on July 29, 2014 at 8:24am

HELP!

I currently am working on a short sale where pennymac owns and services this note. Despite everything i have sent them they are refusing to accept any offers lower than their "value" which is a joke. Does an one have a escalation contact?!?

Comment by Bill Garrett on May 14, 2014 at 6:36am

Were you ever able to get an escalation contact for PennyMac? I cannot get anyone to return my many, many messages. Thanks

Comment by Sylvia Osmond on May 7, 2014 at 9:13am

Does anyone have an escalation contact at Penny Mac?

I need one as soon as possible.

thanks

Comment by Anna "Banana" Kruchten on December 19, 2012 at 12:06pm

Thanks Sara!

Comment by Sara Mehrpouyan Los Angeles CDPE on December 19, 2012 at 7:13am

They don't work within Equator. Pennymac can either mail out a SS package or they can email it to you if you have authorization.

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